EXPERT MASSAGE IN LONDON.

All Spa & Massage clinics are open every day of the week. In fact, our London locations operate daily from 9:00 AM to 10:00 PM. This extended schedule makes it easy to fit a massage into even the busiest routine, whether you need a lunchtime break or an evening unwind. (Please check our website or app for any holiday hours or special closures.)

We have six massage clinics across London, ensuring there’s likely a Spa & Massage near you. Our addresses include Chiswick, Earl’s Court, Crouch End, Bayswater, Belsize Park, and Richmond. Each clinic offers the same high-quality treatments and experienced therapists. So whether you’re searching for “massage in London” or “massage near me” in any of these areas, you’ll find a Spa & Massage clinic ready to welcome you. Check our website’s Locations page for full addresses and contact details.

All our therapists are highly experienced, fully licensed and insured professionals. We recruit top massage therapists from around the world to ensure expert care for our clients. Each therapist has completed rigorous training in massage techniques and follows strict draping protocols to respect your comfort and privacy. You can be confident that every therapist at Spa & Massage is committed to providing a safe, premium massage experience in line with the highest industry standards.

While we understand customer preferences, we cannot guarantee a specific therapist or therapist gender when you book. All our therapists (male and female) are thoroughly trained to handle any session and will ensure you are fully covered (draped) at all times. When you book, you’re welcome to note any preferences, and we will do our best to accommodate them. Either way, you’ll receive professional, attentive care from our expert team.

Absolutely. Please inform us when booking if you have any special conditions (for example, pregnancy, high blood pressure, diabetes, etc.). This helps us tailor the massage to your needs. For pregnant clients, we offer a safe, comfortable prenatal massage and have therapists experienced in handling it. On arrival, you will complete a simple consultation form so the therapist is fully aware of your situation. Your health and safety are our priorities, and we will adjust your treatment to ensure you benefit comfortably from your massage.

• Comfortable clothing: Wear loose, easy-to-change clothes. In the treatment room, you will undress to your comfort level and be properly draped with towels during the massage. We provide fresh towels and flip-flops for your use, so you don’t need to bring anything extra.

• Arrive early: Plan to arrive about 5–10 minutes before your appointment. This gives you time to complete any necessary forms and to start your session relaxed and on time.

• Silence your phone: To maintain a peaceful spa environment, please turn off or silence your mobile phone when you arrive. We want you (and fellow guests) to enjoy complete tranquility while you unwind.

No special preparation or gear is needed – just bring yourself and an open mind, and our therapists will take care of the rest.

To cancel or reschedule, please give us at least 24 hours’ notice so we can credit your account for a future visit. This notice period allows other clients to book your slot. We do not offer refunds for cancellations or no-shows, but we will happily rebook you if you inform us in time. If you arrive late, we will still do our best to accommodate you. However, late arrivals may need to have a shorter session so as not to delay other clients. (Please note that shortened treatments are still charged at full price).

Your safety and comfort are paramount at Spa & Massage. We adhere to strict cleanliness standards: all treatment rooms are regularly sanitized, and we provide fresh towels and slippers for each client. Our therapists use professional draping techniques and maintain a clean environment throughout your visit. We also keep the spa quiet and calm – for example, we ask guests to turn off phones and keep noise low – so you can fully relax. You can rest assured that every aspect of our clinic meets required health and safety guidelines for massage therapy.

Yes, Spa & Massage gift vouchers are available and make excellent presents. You can purchase vouchers online through our website or in person at any clinic front desk. Vouchers can be redeemed for any of our massage treatments. Please note that gift vouchers expire one year from the date of purchase and cannot be exchanged for cash. We suggest noting the expiry date, but many customers love giving these vouchers as the gift of wellness and relaxation.

We welcome clients of all ages. There is no strict age limit, but anyone under 18 must be accompanied by an adult during their visit. In practice, our therapists can provide gentle, age-appropriate massages for children as needed. Just let us know at booking if a minor will be receiving a treatment so we can ensure a comfortable, suitable experience for them.